Privacy & Cookies

Privacy Policy

This privacy policy covers all users who register to use The Old Creamery's website. Although it is necessary to register on this website in order to purchase products from us, our search facilities and product details are available to non-registered users, and access to The Old Creamery's site is completely free for all users.

The Old Creamery Furniture Co. website is operated by The Old Creamery Limited, (company no 01129549 whose registered office address is at Watercombe Park, Lynx Trading Estate, Yeovil, Somerset, BA20 2HL). We are strongly committed to protecting your privacy when you are using any of our online services. For this reason, to protect your privacy we adhere to the standards set out below.

Please note this privacy policy only covers The Old Creamery Furniture Company website at All other links within this website to other websites are not covered by this policy. The Old Creamery is not responsible for, and shall have no liability whatsoever to users of The Old Creamery Furniture Company website, for the content of external websites.


During the registration process, we ask you for personal information in order to identify you upon future visits to the website, as well as communicate with you when necessary. We may also ask you to enter certain other additional identification details, which may be used in the future to authenticate your identity in cases such as password retrieval.

We will use the information you provide only for the following purposes:

  • To allow us to communicate with you directly during the process of ordering goods
  • To determine the correct shipping charges based on your location
  • To provide you with an account facility in which to check, among other things, your order status, order history and track your order shipping status
  • To understand for The Old Creamery's internal purposes only the interests and buying behaviour of our registered users


You are free to visit and search The Old Creamery's website, without registering any of your personal details, however you will need to be registered to access certain restricted areas of the website and also to purchase any of the products from the site. By completing the registration process, you agree to the Terms and Conditions and consent to our using your information as described above. 


The Old Creamery Furniture Company have provided a password-protected administration area (my account), where you are able to access and review your personal information at any time to ensure the information stored is correct and up to date. If for any reason you would like to update, change or delete any incorrect information, you may do so through the 'my account' feature. You also have the right at any time to request a copy of your personal information on payment of a small fee by writing to the Data Protection Officer at


The Old Creamery Furniture Company regard security as a high priority. We employ a number of measures to protect your information against unauthorized access, disclosure, alteration or destruction. These measures may include, among others, encryption, physical access security and other appropriate technologies. However, no information transferred over the Internet or wireless network can be guaranteed to be completely secure. We continually review and enhance our security systems to protect your data from unauthorized access by users inside and outside The Old Creamery Ltd Group.


The Old Creamery Furniture Company website creates cookies on your machine which contains session and state information, to allow tasks such as registering, logging in and accessing your account details. The information stored in this cookie does not include any personal or financial data. Google Analytics cookies are also used to help us improve the website.

Cookies are widely used in online advertising. Neither advertisers, our advertising partners nor us can gain personally identifiable information from these cookies.


If you have any questions related to this privacy policy, or the use of your personal information, or if you wish to request that we stop using your personal information, please contact the Data Protection Officer at

Changes to this policy

The Old Creamery Ltd reserves the right to amend or modify this privacy policy from time to time. We recommend that you review this statement whenever you visit the website to ensure that you are aware of the latest release.